if u send an email one person gets the answer post it here and thousands get the answer
I would agree what a PITA it must be to monitor different threads and then address migrating topics as threads evolve. If the emailer gets an answer, maybe they could post the question and the answer.
You could make the argument that they should be responsive to their constituency, but I think they are, especially if you compare them to ASA.
JMO
I see no hope for the future of our people if they are dependent on the frivolous youth of today, for certainly all youth are reckless beyond words.
--- Hesiod, Eighth Century B.C.