While I was on there last night creating ANOTHER help ticket for a freakin login, I couldn't help but think how this would translate into my world. If my customers couldn't automatically get a log-in, called/emailed for weeks to get the issue resolved, system was unfriendly when they eventually got there, and was difficult to transact daily business... I would be laughed out of their office regardless of how long I/the company had been around.
What if your bank was like that? Or your doctor, or grocery store, or.....? AND, you had no other options? More than ever I believe, competition is a good thing.
Rant over, maybe I'll make my own ACE card in crayon.


























